Letters of complaint

complaintUnfortunately, some of us may have had an unpleasant experience in a hotel or perhaps some other may have bought something and, in the end, it wasn’t what we really expected. In these cases, we have to write a letter or an email to express that we are not happy with what we got.

If you need some help on how to structure you writing, which tone you should use and which expressions can be effective, you can have a look at the following tips.

Good luck!

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